Our Team
Meet the Health Roads Team
At Health Roads, our leadership team embodies a unique blend of technological expertise, deep industry experience, and a steadfast commitment to socially empathetic care. Together, we are dedicated to transforming health and human services through innovative, AI-enabled solutions that prioritize both efficiency and compassion.
Our Executive Team
Rajib Ghosh
Founder & CEO
Rajib Ghosh brings vision to Health Roads as Founder and CEO with 25+ years of transformative technology experience at the intersection of healthcare, human services, and technology. As an Office of the National Coordinator of Health IT (ONC) Fellow, Rajib bridges healthcare and technology to solve complex industry challenges, designing forward-thinking, AI-enabled data ecosystems that empower communities and drive equity. His executive journey spans leading multimillion-dollar system overhauls, including a $20M+ EHR transformation and multiple county-wide Social Health Information Exchange (SHIE) implementations. Before founding Health Roads, Rajib served as Chief Data and Transformation Officer at CHCN, where he revolutionized Utilization Management, IT, and Customer Care through digital transformation and analytics-driven decision-making. Rajib's thought leadership extends to his healthcare analytics column for INFORMS and speaking engagements at healthcare conferences. His educational background includes an Electrical Engineering degree from Jadavpur University, Computer Science Master's from the Indian Institute of Science, and MBA from UNC Chapel Hill, with certification in managing safety net organizations from UCLA's Anderson School of Business.
Rahul Chakrabarti
Director of Partnerships
Rahul Chakrabarti elevates Health Roads' business operations and client delivery with over 25 years of transformative leadership experience across industries. His talent for strategic planning, global team leadership, and risk management drives mission-critical initiatives to success, aligning technology with business outcomes to deliver impact. As VP of Program Management and Business Transformation at US Bank, Rahul spearheaded transformative technology modernization efforts, including a $50M cloud migration of 1600+ applications. At Thrivent Financial, he led a $175M IT scaling and modernization initiative that reduced operating costs by 20% while supporting the organization's philanthropic mission. His expertise in global team management and strategic operations enables Health Roads to scale, improve service delivery, and ensure execution for clients. This aligns with our mission to bring innovative, AI-enabled solutions to health and human services organizations. Rahul holds a master's in electrical engineering with certifications in Project Management, Product Management, and Microsoft Azure. His commitment to learning and community service aligns with Health Roads' values of innovation and excellence.
Adam Sieders
Director of Engineering
Adam Sieders serves as Director of Engineering at Health Roads, Inc. and is a people-first technology leader with over 20 years of experience delivering mission-critical systems across healthcare and managed services environments. He has led cross-functional teams spanning software development, infrastructure, networking, support, business intelligence, and security—supporting large, distributed organizations with complex, multi-site operations. Adam brings deep technical expertise in interoperability and data exchange (InterSystems IRIS for Health/HealthShare, HL7 v2, FHIR R4, X12) as well as modern engineering stacks including C#/.NET, SQL/Postgres, and React/Node. He’s known for turning complex environments into dependable, audit-ready platforms—establishing secure baselines, improving operational visibility, automating repeatable workflows, and mentoring engineers through a culture of curiosity, accountability, and clear communication.
Goldie Mandella
Director of Product and Services Operations
Goldie Mandella is the Director of Product and Services Operations at Health Roads, where she leads product strategy, customer implementations, and operational delivery across a growing portfolio of healthcare technology and services. She brings more than 15 years of healthcare operations experience, along with an additional 18 years in finance and management roles, grounding her work in strong financial discipline, operational governance, and execution rigor. Her focus is on translating regulatory complexity, payer requirements, and real world provider workflows into scalable, technology enabled operating models. Goldie oversees customer implementations and post-go-live operations, converting complex source systems, service workflows, authorizations, health plan rules, and data exchange requirements into reliable operational and revenue pipelines. When cash flow or data flow breaks, she leads root cause analysis across intake, interfaces, claims, denials, remittances, and downstream reporting, turning findings into durable operational fixes and cross product improvements. Previously, Goldie held senior operations and revenue cycle leadership roles where she delivered significant cost reductions and material gains in efficiency. She built structure from the ground up, established disciplined deployment and implementation consistency, and standardized workflows that improved reliability, scalability, and financial performance. This experience shapes the operating model she brings today, creating the backbone for compliant, scalable growth across product, service delivery, and financial functions, so Health Roads’ customers can focus on serving their communities.
Our Team
Pennie Sponsel
Director of People Operations
Pennie Sponsel brings over 20 years of strategic HR leadership to Health Roads as Director of People Operations. As a mission-driven People Operations executive, she leads strategic HR, talent acquisition, and digital transformation for fast-scaling tech companies, providing expert-driven HR solutions that align with business goals. As a builder of inclusive, values-aligned workplace cultures, Pennie has guided global teams through rapid growth, M&A transitions, and complex compliance landscapes while implementing innovative HRIS and total rewards strategies. Her expertise spans global HR strategy, talent development & retention, compliance & risk management, and compensation & benefits. Before joining Health Roads, Pennie served as People & Culture Leader at HeadSpin for over 3 years, and held Senior Director positions at both HeadSpin and Reputation.com. Her career also includes 7 years as Director of People Operations at ChargePoint, where she was praised for running operations with "tremendous efficiency and utmost productivity but most with extreme care." She's passionate about using data and technology to elevate employee experience and ensures that our human-centered mission is embedded in our teams and practices, fostering belonging, agility, and purpose as we grow. Pennie holds a Bachelor's Degree in Interdisciplinary Studies with a Management focus from Chadron State College and received her PHR certification in 2008.
Michael Linden
Director of Sales
Michael Linden serves as Director of Sales at Health Roads, where he leads the company's sales strategy to help health and social care providers streamline workflows, optimize Medicaid billing, and enhance administrative efficiency through advanced revenue cycle management solutions. With over 15 years of sales leadership experience in healthcare and communications technology, Michael brings a proven track record of exceeding revenue targets while building high-performing teams and fostering lasting client relationships. Prior to joining Health Roads, he served as Senior Account Executive at Inovalon, delivering full-scale Revenue Cycle Management SaaS solutions and as Strategic Partner Manager at Teamwork Commerce, where he developed growth-focused partnership strategies. Michael's career foundation includes nearly 11 years at Cellular Sales, where he advanced from Account Manager to Regional Sales Manager. Michael's expertise in solution selling, CRM optimization, and strategic business development enables him to deliver tailored demonstrations and customized proposals that address the unique challenges facing healthcare organizations. Known for his collaborative approach, he works closely with product, marketing and operations teams to ensure seamless service delivery and meaningful outcomes for Health Roads partners. Michael is dedicated to helping healthcare providers achieve administrative excellence and improved patient outcomes through innovative technology solutions.
Jose Reyes
Senior Product Manager
Jose Reyes brings 15+ years of diverse healthcare industry expertise to Health Roads as Senior Business Analyst and Product Manager. His background spans from client-facing roles in community health education to enterprise-level positions in healthcare analytics, operations, and project management. His ability to analyze business processes and implement cost-saving solutions has delivered operational improvements across for-profit, non-profit, and government sectors. Jose's knowledge encompasses benefit management systems, claims payment infrastructure, and analytics tools focused on population health and provider efficiency. With certifications in Data Science, Six Sigma, and Business Analytics, complemented by a Psychology degree from UC Davis and an Information Management MS from Arizona State University, Jose offers a blend of technical expertise and human-centered insights to each project.
Jespaul Adidela
Product Manager
Jespaul Adidela brings over 13 years of Information Technology expertise to Health Roads as a Business Systems Analyst specializing in complex project leadership. His background spans product management, project management, software development, data migrations, and systems integration. His skills in requirement gathering, scope definition, and planning have driven outcomes for major healthcare organizations, utilities, and biotech companies. Jespaul excels in managing technical projects while ensuring compliance with industry standards and enhancing operational efficiencies within major healthcare organizations. With proficiency in Agile methodologies, SQL, data mapping, and various CRM and ERP systems, Jespaul holds an MS in Wireless Communication Technologies from Glasgow Caledonian University and a BT in Electronics and Communications Engineering from Jawahar Lal Nehru University.
Michelle Harrington
Senior Project Manager
Michelle Harrington delivers implementation expertise as an Apricot Implementation Subject Matter Expert with over 18 years of public and nonprofit sector experience. Her background spans case management, program management, compliance, quality improvement, training, and executive leadership. Throughout her career, Michelle has driven service quality and improved outcomes by analyzing performance metrics, optimizing workflows, and implementing solutions. Her focus on data collection, analysis, and reporting developed in response to increasing legislative and funding requirements for evidence-based approaches within human services. Michelle's passion lies in strengthening data-driven decision-making through accessible software designs tailored to each organization's needs. Her approach prioritizes understanding client operations and aspirations to ensure resulting systems reflect their work and social impact, supported by post-implementation knowledge transfer.
Kumar Vengadabady
CIE and Public Health EHR Implementation Lead
Kumar Vengadabady brings 20+ years of healthcare technology expertise to Health Roads as a Community Information Exchange (CIE) and Electronic Health Record (EHR) Subject Matter Expert. As an ONC Fellow, Kumar delivers results that benefit healthcare organizations and the communities they serve. His strategic project management consultancy has produced outcomes, including 20% increased implementation velocity, 15% improved staff productivity, and reduced implementation timelines. Kumar's expertise with Epic Systems spans design, implementation, optimization, and peripheral technology management. Kumar's leadership includes steering the Epic MyChart project across TriHealth System's eight hospitals and managing Epic Ambulatory Go Live support for Temple University Cancer Center. With medical, hospital administration, and medical informatics degrees, plus Epic certifications, Kumar combines clinical knowledge with technical mastery to transform healthcare delivery and improve healthcare operations and analytics.
Nelson Tan
Technical Data Integration Consultant
Nelson Tan brings over 25 years in the Information Technology Industry to Health Roads. His experience ranges from Developer to Program Management across companies including Western Digital, Hewlett-Packard, Electronic Data Systems, Wells Fargo, and Alameda County agencies. Most recently, Nelson worked with Alameda County Public Works and Health Care Services Agency after years in the financial industry with Wells Fargo. As Data Architect for Alameda County Care Connect, he provided technical expertise for Social Health Information Exchange and Community Health Record infrastructure. His technical skills include data architecture, workflow analysis, business process automation, database development, data warehousing, and business intelligence.
Teddie Pierce
Apricot System Implementation Practice Lead
Teddie Pierce leads Health Roads' Apricot System Implementation practice with expertise in Homeless Management Information Systems (HMIS). Her background includes serving as HMIS Administrator for Sonoma County and as an HMIS consultant across states. Recognized for her contributions, Teddie served on the National Human Services Data Consortium board from 2015-2022 and helped develop HUD Vendor Tools including Contract Monitoring and HMIS Software Vendor Capacity checklists. Her experience includes working with five California Continuums of Care encompassing 11 counties. Teddie's core expertise encompasses Human Centered Design principles, technical specifications development, custom report design, implementation planning, and organizational data policy creation. Her knowledge of HMIS systems and non-profit program flows enables clients to maximize their impact through optimized data management, highlighting her commitment to enhancing services for vulnerable populations.
Karri Smith
Apricot System Implementation Consultant
Karri Smith brings a 25-year multidisciplinary background to Health Roads as an Apricot Implementation Subject Matter Expert, blending expertise in education, social services, technology, and leadership. Her career includes roles as a High School teacher, Charter School CEO/Founder, IT Administrator, and Database Analyst/Report Writer. For the past decade, Karri has specialized in data analysis, guiding clients toward optimal understanding of their information assets. Her approach focuses on making transparent and useful data connections while ensuring stakeholder understanding of organizational goals. This results in software design and reporting solutions that reflect client identity and communication objectives. Karri's experience as a charter school leader in strategic planning and alternative performance measurement brings insights to her work, helping clients showcase outcomes through sound qualitative analysis design. Her understanding of outcomes planning, data collection, and reporting creates tools for program advancement.
Jessie Engelke
Apricot System Implementation Consultant
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Kumar Vengadabady
CIE and Public Health EHR Implementation Lead
Kumar Vengadabady brings 20+ years of healthcare technology expertise to Health Roads as a Community Information Exchange (CIE) and Electronic Health Record (EHR) Subject Matter Expert. As an ONC Fellow, Kumar delivers results that benefit healthcare organizations and the communities they serve. His strategic project management consultancy has produced outcomes, including 20% increased implementation velocity, 15% improved staff productivity, and reduced implementation timelines. Kumar's expertise with Epic Systems spans design, implementation, optimization, and peripheral technology management. Kumar's leadership includes steering the Epic MyChart project across TriHealth System's eight hospitals and managing Epic Ambulatory Go Live support for Temple University Cancer Center. With medical, hospital administration, and medical informatics degrees, plus Epic certifications, Kumar combines clinical knowledge with technical mastery to transform healthcare delivery and improve healthcare operations and analytics.
Nelson Tan
Technical Data Integration Consultant
Nelson Tan brings over 25 years in the Information Technology Industry to Health Roads. His experience ranges from Developer to Program Management across companies including Western Digital, Hewlett-Packard, Electronic Data Systems, Wells Fargo, and Alameda County agencies. Most recently, Nelson worked with Alameda County Public Works and Health Care Services Agency after years in the financial industry with Wells Fargo. As Data Architect for Alameda County Care Connect, he provided technical expertise for Social Health Information Exchange and Community Health Record infrastructure. His technical skills include data architecture, workflow analysis, business process automation, database development, data warehousing, and business intelligence.
Goldie Mandella
Director of Revenue Cycle Management Services
Goldie Mandella leads revenue cycle management services, bringing over 15 years of healthcare operations expertise to drive excellence in SocialRCM™, our specialized solution for social care and Medicaid providers. Her proven track record includes reducing departmental costs by 46% and achieving a 38% increase in operational efficiency. As a certified PMP and CSPO, Goldie combines strategic leadership with agile methodologies to optimize revenue cycle performance. Her experience spans enterprise project management, compliance program development, and team leadership across healthcare organizations. At Adaugeo Healthcare Solutions, she managed clinic launches, acquisitions, and SaaS implementations while establishing HIPAA compliance programs. She leads with purpose, ensuring that our revenue cycle management solutions empower social care providers to focus on their mission of serving vulnerable communities. At Health Roads, our team is committed to utilizing technology to promote socially empathetic care, ensuring our solutions address the nuanced needs of the communities we serve.
Michelle Harrington
Senior Project Manager
Michelle Harrington delivers implementation expertise as an Apricot Implementation Subject Matter Expert with over 18 years of public and nonprofit sector experience. Her background spans case management, program management, compliance, quality improvement, training, and executive leadership. Throughout her career, Michelle has driven service quality and improved outcomes by analyzing performance metrics, optimizing workflows, and implementing solutions. Her focus on data collection, analysis, and reporting developed in response to increasing legislative and funding requirements for evidence-based approaches within human services. Michelle's passion lies in strengthening data-driven decision-making through accessible software designs tailored to each organization's needs. Her approach prioritizes understanding client operations and aspirations to ensure resulting systems reflect their work and social impact, supported by post-implementation knowledge transfer.
Teddie Pierce
Apricot System Implementation Practice Lead
Teddie Pierce leads Health Roads' Apricot System Implementation practice with expertise in Homeless Management Information Systems (HMIS). Her background includes serving as HMIS Administrator for Sonoma County and as an HMIS consultant across states. Recognized for her contributions, Teddie served on the National Human Services Data Consortium board from 2015-2022 and helped develop HUD Vendor Tools including Contract Monitoring and HMIS Software Vendor Capacity checklists. Her experience includes working with five California Continuums of Care encompassing 11 counties. Teddie's core expertise encompasses Human Centered Design principles, technical specifications development, custom report design, implementation planning, and organizational data policy creation. Her knowledge of HMIS systems and non-profit program flows enables clients to maximize their impact through optimized data management, highlighting her commitment to enhancing services for vulnerable populations.
Karri Smith
Apricot System Implementation Consultant
Karri Smith brings a 25-year multidisciplinary background to Health Roads as an Apricot Implementation Subject Matter Expert, blending expertise in education, social services, technology, and leadership. Her career includes roles as a High School teacher, Charter School CEO/Founder, IT Administrator, and Database Analyst/Report Writer. For the past decade, Karri has specialized in data analysis, guiding clients toward optimal understanding of their information assets. Her approach focuses on making transparent and useful data connections while ensuring stakeholder understanding of organizational goals. This results in software design and reporting solutions that reflect client identity and communication objectives. Karri's experience as a charter school leader in strategic planning and alternative performance measurement brings insights to her work, helping clients showcase outcomes through sound qualitative analysis design. Her understanding of outcomes planning, data collection, and reporting creates tools for program advancement.
Jespaul Adidela
Senior Business Analyst
Jespaul Adidela brings over 13 years of Information Technology expertise to Health Roads as a Business Systems Analyst specializing in complex project leadership. His background spans product management, project management, software development, data migrations, and systems integration. His skills in requirement gathering, scope definition, and planning have driven outcomes for major healthcare organizations, utilities, and biotech companies. Jespaul excels in managing technical projects while ensuring compliance with industry standards and enhancing operational efficiencies within major healthcare organizations. With proficiency in Agile methodologies, SQL, data mapping, and various CRM and ERP systems, Jespaul holds an MS in Wireless Communication Technologies from Glasgow Caledonian University and a BT in Electronics and Communications Engineering from Jawahar Lal Nehru University.
Kumar Vengadabady
CIE and Public Health EHR Implementation Lead
Kumar Vengadabady brings 20+ years of healthcare technology expertise to Health Roads as a Community Information Exchange (CIE) and Electronic Health Record (EHR) Subject Matter Expert. As an ONC Fellow, Kumar delivers results that benefit healthcare organizations and the communities they serve. His strategic project management consultancy has produced outcomes, including 20% increased implementation velocity, 15% improved staff productivity, and reduced implementation timelines. Kumar's expertise with Epic Systems spans design, implementation, optimization, and peripheral technology management. Kumar's leadership includes steering the Epic MyChart project across TriHealth System's eight hospitals and managing Epic Ambulatory Go Live support for Temple University Cancer Center. With medical, hospital administration, and medical informatics degrees, plus Epic certifications, Kumar combines clinical knowledge with technical mastery to transform healthcare delivery and improve healthcare operations and analytics.
Nelson Tan
Technical Data Integration Consultant
Nelson Tan brings over 25 years in the Information Technology Industry to Health Roads. His experience ranges from Developer to Program Management across companies including Western Digital, Hewlett-Packard, Electronic Data Systems, Wells Fargo, and Alameda County agencies. Most recently, Nelson worked with Alameda County Public Works and Health Care Services Agency after years in the financial industry with Wells Fargo. As Data Architect for Alameda County Care Connect, he provided technical expertise for Social Health Information Exchange and Community Health Record infrastructure. His technical skills include data architecture, workflow analysis, business process automation, database development, data warehousing, and business intelligence.
Goldie Mandella
Director of Revenue Cycle Management Services
Goldie Mandella leads revenue cycle management services, bringing over 15 years of healthcare operations expertise to drive excellence in SocialRCM™, our specialized solution for social care and Medicaid providers. Her proven track record includes reducing departmental costs by 46% and achieving a 38% increase in operational efficiency. As a certified PMP and CSPO, Goldie combines strategic leadership with agile methodologies to optimize revenue cycle performance. Her experience spans enterprise project management, compliance program development, and team leadership across healthcare organizations. At Adaugeo Healthcare Solutions, she managed clinic launches, acquisitions, and SaaS implementations while establishing HIPAA compliance programs. She leads with purpose, ensuring that our revenue cycle management solutions empower social care providers to focus on their mission of serving vulnerable communities. At Health Roads, our team is committed to utilizing technology to promote socially empathetic care, ensuring our solutions address the nuanced needs of the communities we serve.
Michelle Harrington
Senior Project Manager
Michelle Harrington delivers implementation expertise as an Apricot Implementation Subject Matter Expert with over 18 years of public and nonprofit sector experience. Her background spans case management, program management, compliance, quality improvement, training, and executive leadership. Throughout her career, Michelle has driven service quality and improved outcomes by analyzing performance metrics, optimizing workflows, and implementing solutions. Her focus on data collection, analysis, and reporting developed in response to increasing legislative and funding requirements for evidence-based approaches within human services. Michelle's passion lies in strengthening data-driven decision-making through accessible software designs tailored to each organization's needs. Her approach prioritizes understanding client operations and aspirations to ensure resulting systems reflect their work and social impact, supported by post-implementation knowledge transfer.
Teddie Pierce
Apricot System Implementation Practice Lead
Teddie Pierce leads Health Roads' Apricot System Implementation practice with expertise in Homeless Management Information Systems (HMIS). Her background includes serving as HMIS Administrator for Sonoma County and as an HMIS consultant across states. Recognized for her contributions, Teddie served on the National Human Services Data Consortium board from 2015-2022 and helped develop HUD Vendor Tools including Contract Monitoring and HMIS Software Vendor Capacity checklists. Her experience includes working with five California Continuums of Care encompassing 11 counties. Teddie's core expertise encompasses Human Centered Design principles, technical specifications development, custom report design, implementation planning, and organizational data policy creation. Her knowledge of HMIS systems and non-profit program flows enables clients to maximize their impact through optimized data management, highlighting her commitment to enhancing services for vulnerable populations.
Karri Smith
Director of Revenue Cycle Management Services
Karri Smith brings a 25-year multidisciplinary background to Health Roads as an Apricot Implementation Subject Matter Expert, blending expertise in education, social services, technology, and leadership. Her career includes roles as a High School teacher, Charter School CEO/Founder, IT Administrator, and Database Analyst/Report Writer. For the past decade, Karri has specialized in data analysis, guiding clients toward optimal understanding of their information assets. Her approach focuses on making transparent and useful data connections while ensuring stakeholder understanding of organizational goals. This results in software design and reporting solutions that reflect client identity and communication objectives. Karri's experience as a charter school leader in strategic planning and alternative performance measurement brings insights to her work, helping clients showcase outcomes through sound qualitative analysis design. Her understanding of outcomes planning, data collection, and reporting creates tools for program advancement.
Michael Linden
Director of Sales
Michael Linden serves as Director of Sales at Health Roads, where he leads the company's sales strategy to help health and social care providers streamline workflows, optimize Medicaid billing, and enhance administrative efficiency through advanced revenue cycle management solutions. With over 15 years of sales leadership experience in healthcare and communications technology, Michael brings a proven track record of exceeding revenue targets while building high-performing teams and fostering lasting client relationships. Prior to joining Health Roads, he served as Senior Account Executive at Inovalon, delivering full-scale Revenue Cycle Management SaaS solutions and as Strategic Partner Manager at Teamwork Commerce, where he developed growth-focused partnership strategies. Michael's career foundation includes nearly 11 years at Cellular Sales, where he advanced from Account Manager to Regional Sales Manager. Michael's expertise in solution selling, CRM optimization, and strategic business development enables him to deliver tailored demonstrations and customized proposals that address the unique challenges facing healthcare organizations. Known for his collaborative approach, he works closely with product, marketing and operations teams to ensure seamless service delivery and meaningful outcomes for Health Roads partners. Michael is dedicated to helping healthcare providers achieve administrative excellence and improved patient outcomes through innovative technology solutions.
Pennie Sponsel
Director of People Operations
Pennie Sponsel brings over 20 years of strategic HR leadership to Health Roads as Director of People Operations. As a mission-driven People Operations executive, she leads strategic HR, talent acquisition, and digital transformation for fast-scaling tech companies, providing expert-driven HR solutions that align with business goals. As a builder of inclusive, values-aligned workplace cultures, Pennie has guided global teams through rapid growth, M&A transitions, and complex compliance landscapes while implementing innovative HRIS and total rewards strategies. Her expertise spans global HR strategy, talent development & retention, compliance & risk management, and compensation & benefits. Before joining Health Roads, Pennie served as People & Culture Leader at HeadSpin for over 3 years, and held Senior Director positions at both HeadSpin and Reputation.com. Her career also includes 7 years as Director of People Operations at ChargePoint, where she was praised for running operations with "tremendous efficiency and utmost productivity but most with extreme care." She's passionate about using data and technology to elevate employee experience and ensures that our human-centered mission is embedded in our teams and practices, fostering belonging, agility, and purpose as we grow. Pennie holds a Bachelor's Degree in Interdisciplinary Studies with a Management focus from Chadron State College and received her PHR certification in 2008.
Adam Sieders
Director of Engineering
Adam Sieders serves as Director of Engineering at Health Roads, Inc. and is a people-first technology leader with over 20 years of experience delivering mission-critical systems across healthcare and managed services environments. He has led cross-functional teams spanning software development, infrastructure, networking, support, business intelligence, and security—supporting large, distributed organizations with complex, multi-site operations. Adam brings deep technical expertise in interoperability and data exchange (InterSystems IRIS for Health/HealthShare, HL7 v2, FHIR R4, X12) as well as modern engineering stacks including C#/.NET, SQL/Postgres, and React/Node. He’s known for turning complex environments into dependable, audit-ready platforms—establishing secure baselines, improving operational visibility, automating repeatable workflows, and mentoring engineers through a culture of curiosity, accountability, and clear communication.
Rahul Chakrabarti
Vice President of Business Operations of Client Delivery
Rahul Chakrabarti elevates Health Roads' business operations and client delivery with over 25 years of transformative leadership experience across industries. His talent for strategic planning, global team leadership, and risk management drives mission-critical initiatives to success, aligning technology with business outcomes to deliver impact. As VP of Program Management and Business Transformation at US Bank, Rahul spearheaded transformative technology modernization efforts, including a $50M cloud migration of 1600+ applications. At Thrivent Financial, he led a $175M IT scaling and modernization initiative that reduced operating costs by 20% while supporting the organization's philanthropic mission. His expertise in global team management and strategic operations enables Health Roads to scale, improve service delivery, and ensure execution for clients. This aligns with our mission to bring innovative, AI-enabled solutions to health and human services organizations. Rahul holds a master's in electrical engineering with certifications in Project Management, Product Management, and Microsoft Azure. His commitment to learning and community service aligns with Health Roads' values of innovation and excellence.
Adam Sieders
Director of Engineering
Adam Sieders serves as Director of Engineering at Health Roads, Inc. and is a people-first technology leader with over 20 years of experience delivering mission-critical systems across healthcare and managed services environments. He has led cross-functional teams spanning software development, infrastructure, networking, support, business intelligence, and security—supporting large, distributed organizations with complex, multi-site operations. Adam brings deep technical expertise in interoperability and data exchange (InterSystems IRIS for Health/HealthShare, HL7 v2, FHIR R4, X12) as well as modern engineering stacks including C#/.NET, SQL/Postgres, and React/Node. He’s known for turning complex environments into dependable, audit-ready platforms—establishing secure baselines, improving operational visibility, automating repeatable workflows, and mentoring engineers through a culture of curiosity, accountability, and clear communication.
Goldie Mandella
Director of Revenue Cycle Management Services
Goldie Mandella leads revenue cycle management services, bringing over 15 years of healthcare operations expertise to drive excellence in SocialRCM™, our specialized solution for social care and Medicaid providers. Her proven track record includes reducing departmental costs by 46% and achieving a 38% increase in operational efficiency. As a certified PMP and CSPO, Goldie combines strategic leadership with agile methodologies to optimize revenue cycle performance. Her experience spans enterprise project management, compliance program development, and team leadership across healthcare organizations. At Adaugeo Healthcare Solutions, she managed clinic launches, acquisitions, and SaaS implementations while establishing HIPAA compliance programs. She leads with purpose, ensuring that our revenue cycle management solutions empower social care providers to focus on their mission of serving vulnerable communities. At Health Roads, our team is committed to utilizing technology to promote socially empathetic care, ensuring our solutions address the nuanced needs of the communities we serve.
Jason Popko
Vice President of Marketing and Sales
Jason Popko drives marketing and sales strategy at Health Roads with healthcare marketing expertise spanning B2B, B2C, member, patient, and clinician audiences. His data-driven approach delivers customer experiences through strategic use of marketing technologies and insights. At Delta Dental of California, his digital-first campaigns drove gains in preventive care utilization and streamlined provider credentialing, demonstrating the power of a creative strategy grounded in data. His role at Robert Bosch Healthcare included managing B2B demand generation for telehealth solutions. With passion for connecting people to better health outcomes, Jason brings focus on customer experience, engagement, and growth. At Health Roads, he leads marketing and sales with purpose, helping healthcare and human services organizations discover innovative solutions that serve their communities. Jason holds an MBA in Global Management from Thunderbird School of Global Management and a Business Administration BA from the University of St. Thomas. His passion for improving healthcare outcomes is informed by experience as a caregiver to elderly parents with chronic conditions, bringing empathy to Health Roads' mission. At Health Roads, our executive team is committed to utilizing technology to promote socially empathetic care, ensuring that our solutions not only meet the highest standards of innovation but also address the nuanced needs of the communities we serve.
Rajib Ghosh
Founder & CEO
Rajib Ghosh brings vision to Health Roads as Founder and CEO with 25+ years of transformative technology experience at the intersection of healthcare, human services, and technology. As an Office of the National Coordinator of Health IT (ONC) Fellow, Rajib bridges healthcare and technology to solve complex industry challenges, designing forward-thinking, AI-enabled data ecosystems that empower communities and drive equity. His executive journey spans leading multimillion-dollar system overhauls, including a $20M+ EHR transformation and multiple county-wide Social Health Information Exchange (SHIE) implementations. Before founding Health Roads, Rajib served as Chief Data and Transformation Officer at CHCN, where he revolutionized Utilization Management, IT, and Customer Care through digital transformation and analytics-driven decision-making. Rajib's thought leadership extends to his healthcare analytics column for INFORMS and speaking engagements at healthcare conferences. His educational background includes an Electrical Engineering degree from Jadavpur University, Computer Science Master's from the Indian Institute of Science, and MBA from UNC Chapel Hill, with certification in managing safety net organizations from UCLA's Anderson School of Business.
Jespaul Adidela
Senior Business Analyst
Jespaul Adidela brings over 13 years of Information Technology expertise to Health Roads as a Business Systems Analyst specializing in complex project leadership. His background spans product management, project management, software development, data migrations, and systems integration. His skills in requirement gathering, scope definition, and planning have driven outcomes for major healthcare organizations, utilities, and biotech companies. Jespaul excels in managing technical projects while ensuring compliance with industry standards and enhancing operational efficiencies within major healthcare organizations. With proficiency in Agile methodologies, SQL, data mapping, and various CRM and ERP systems, Jespaul holds an MS in Wireless Communication Technologies from Glasgow Caledonian University and a BT in Electronics and Communications Engineering from Jawahar Lal Nehru University.
Jose Reyes
Senior Product Manager
Jose Reyes brings 15+ years of diverse healthcare industry expertise to Health Roads as Senior Business Analyst and Product Manager. His background spans from client-facing roles in community health education to enterprise-level positions in healthcare analytics, operations, and project management. His ability to analyze business processes and implement cost-saving solutions has delivered operational improvements across for-profit, non-profit, and government sectors. Jose's knowledge encompasses benefit management systems, claims payment infrastructure, and analytics tools focused on population health and provider efficiency. With certifications in Data Science, Six Sigma, and Business Analytics, complemented by a Psychology degree from UC Davis and an Information Management MS from Arizona State University, Jose offers a blend of technical expertise and human-centered insights to each project.
Jespaul Adidela
Senior Business Analyst
Jespaul Adidela brings over 13 years of Information Technology expertise to Health Roads as a Business Systems Analyst specializing in complex project leadership. His background spans product management, project management, software development, data migrations, and systems integration. His skills in requirement gathering, scope definition, and planning have driven outcomes for major healthcare organizations, utilities, and biotech companies. Jespaul excels in managing technical projects while ensuring compliance with industry standards and enhancing operational efficiencies within major healthcare organizations. With proficiency in Agile methodologies, SQL, data mapping, and various CRM and ERP systems, Jespaul holds an MS in Wireless Communication Technologies from Glasgow Caledonian University and a BT in Electronics and Communications Engineering from Jawahar Lal Nehru University.
Michelle Harrington
Senior Project Manager
Michelle Harrington delivers implementation expertise as an Apricot Implementation Subject Matter Expert with over 18 years of public and nonprofit sector experience. Her background spans case management, program management, compliance, quality improvement, training, and executive leadership. Throughout her career, Michelle has driven service quality and improved outcomes by analyzing performance metrics, optimizing workflows, and implementing solutions. Her focus on data collection, analysis, and reporting developed in response to increasing legislative and funding requirements for evidence-based approaches within human services. Michelle's passion lies in strengthening data-driven decision-making through accessible software designs tailored to each organization's needs. Her approach prioritizes understanding client operations and aspirations to ensure resulting systems reflect their work and social impact, supported by post-implementation knowledge transfer.
Nelson Tan
Technical Data Integration Consultant
Nelson Tan brings over 25 years in the Information Technology Industry to Health Roads. His experience ranges from Developer to Program Management across companies including Western Digital, Hewlett-Packard, Electronic Data Systems, Wells Fargo, and Alameda County agencies. Most recently, Nelson worked with Alameda County Public Works and Health Care Services Agency after years in the financial industry with Wells Fargo. As Data Architect for Alameda County Care Connect, he provided technical expertise for Social Health Information Exchange and Community Health Record infrastructure. His technical skills include data architecture, workflow analysis, business process automation, database development, data warehousing, and business intelligence.
Kumar Vengadabady
CIE and Public Health EHR Implementation Lead
Kumar Vengadabady brings 20+ years of healthcare technology expertise to Health Roads as a Community Information Exchange (CIE) and Electronic Health Record (EHR) Subject Matter Expert. As an ONC Fellow, Kumar delivers results that benefit healthcare organizations and the communities they serve. His strategic project management consultancy has produced outcomes, including 20% increased implementation velocity, 15% improved staff productivity, and reduced implementation timelines. Kumar's expertise with Epic Systems spans design, implementation, optimization, and peripheral technology management. Kumar's leadership includes steering the Epic MyChart project across TriHealth System's eight hospitals and managing Epic Ambulatory Go Live support for Temple University Cancer Center. With medical, hospital administration, and medical informatics degrees, plus Epic certifications, Kumar combines clinical knowledge with technical mastery to transform healthcare delivery and improve healthcare operations and analytics.
Michelle Harrington
Senior Project Manager
Michelle Harrington delivers implementation expertise as an Apricot Implementation Subject Matter Expert with over 18 years of public and nonprofit sector experience. Her background spans case management, program management, compliance, quality improvement, training, and executive leadership. Throughout her career, Michelle has driven service quality and improved outcomes by analyzing performance metrics, optimizing workflows, and implementing solutions. Her focus on data collection, analysis, and reporting developed in response to increasing legislative and funding requirements for evidence-based approaches within human services. Michelle's passion lies in strengthening data-driven decision-making through accessible software designs tailored to each organization's needs. Her approach prioritizes understanding client operations and aspirations to ensure resulting systems reflect their work and social impact, supported by post-implementation knowledge transfer.
Goldie Mandella
Director of Revenue Cycle Management Services
Goldie Mandella leads revenue cycle management services, bringing over 15 years of healthcare operations expertise to drive excellence in SocialRCM™, our specialized solution for social care and Medicaid providers. Her proven track record includes reducing departmental costs by 46% and achieving a 38% increase in operational efficiency. As a certified PMP and CSPO, Goldie combines strategic leadership with agile methodologies to optimize revenue cycle performance. Her experience spans enterprise project management, compliance program development, and team leadership across healthcare organizations. At Adaugeo Healthcare Solutions, she managed clinic launches, acquisitions, and SaaS implementations while establishing HIPAA compliance programs. She leads with purpose, ensuring that our revenue cycle management solutions empower social care providers to focus on their mission of serving vulnerable communities. At Health Roads, our team is committed to utilizing technology to promote socially empathetic care, ensuring our solutions address the nuanced needs of the communities we serve.
Karri Smith
Apricot System Implementation Consultant
Karri Smith brings a 25-year multidisciplinary background to Health Roads as an Apricot Implementation Subject Matter Expert, blending expertise in education, social services, technology, and leadership. Her career includes roles as a High School teacher, Charter School CEO/Founder, IT Administrator, and Database Analyst/Report Writer. For the past decade, Karri has specialized in data analysis, guiding clients toward optimal understanding of their information assets. Her approach focuses on making transparent and useful data connections while ensuring stakeholder understanding of organizational goals. This results in software design and reporting solutions that reflect client identity and communication objectives. Karri's experience as a charter school leader in strategic planning and alternative performance measurement brings insights to her work, helping clients showcase outcomes through sound qualitative analysis design. Her understanding of outcomes planning, data collection, and reporting creates tools for program advancement.
Teddie Pierce
Apricot System Implementation Practice Lead
Teddie Pierce leads Health Roads' Apricot System Implementation practice with expertise in Homeless Management Information Systems (HMIS). Her background includes serving as HMIS Administrator for Sonoma County and as an HMIS consultant across states. Recognized for her contributions, Teddie served on the National Human Services Data Consortium board from 2015-2022 and helped develop HUD Vendor Tools including Contract Monitoring and HMIS Software Vendor Capacity checklists. Her experience includes working with five California Continuums of Care encompassing 11 counties. Teddie's core expertise encompasses Human Centered Design principles, technical specifications development, custom report design, implementation planning, and organizational data policy creation. Her knowledge of HMIS systems and non-profit program flows enables clients to maximize their impact through optimized data management, highlighting her commitment to enhancing services for vulnerable populations.
Karri Smith
Director of Revenue Cycle Management Services
Karri Smith brings a 25-year multidisciplinary background to Health Roads as an Apricot Implementation Subject Matter Expert, blending expertise in education, social services, technology, and leadership. Her career includes roles as a High School teacher, Charter School CEO/Founder, IT Administrator, and Database Analyst/Report Writer. For the past decade, Karri has specialized in data analysis, guiding clients toward optimal understanding of their information assets. Her approach focuses on making transparent and useful data connections while ensuring stakeholder understanding of organizational goals. This results in software design and reporting solutions that reflect client identity and communication objectives. Karri's experience as a charter school leader in strategic planning and alternative performance measurement brings insights to her work, helping clients showcase outcomes through sound qualitative analysis design. Her understanding of outcomes planning, data collection, and reporting creates tools for program advancement.
Jessie Engelke
Apricot System Implementation Consultant
Need BIO
AI-Driven Efficiency
Tackles the biggest crisis in social care -- workforce shortages. AI cuts manual billing work by up to 70%.
Revenue-Positive
Already live and bringing in revenue with enterprise clients across multiple counties.
Untapped Market
Thousands of CBOs and county agencies billing for the first time under CalAIM and Medicaid modernization.
High Switching Costs
Once integrated, SocialRCM becomes the financial backbone of a CBO network.
First-Mover Advantage
No other RCM platform is built specifically for social-care datasets and multi-system intake.
Cash-Flow Positive ROI
Boosts net collections, shortens cycle times, and reduces revenue leakage from day one.