Our Team



Rajib is an Office of the National Coordinator of Health IT (ONC) Fellow and has 25 years of technology experience in various industry verticals where he had management roles in Software Engineering, Program Management, Product Management, Business and Strategy Development.  He served as technology consultant for global companies like Caterpillar, Nortel, CSX Transportation, and Marconi Telecom.

Rajib is currently the founder and CEO of Health Roads, an Health IT consulting company and a technology advisor for the Alameda County’s Whole Person Care program where he is crafting the technology vision and roadmap for the social Health Information Exchange for the County. Prior to that Rajib served as the Chief Data and Transformation Officer at CHCN, an Alameda County based primary care Clinic Network and Managed Care organization that managed 140,000 lives. He held executive responsibility to bring efficiency, scale and data driven decision culture within the Managed Care business. His major accomplishments include turning around Utilization Management, IT and Customer Care departments by digitizing business processes and utilizing operational analytics. He also led a large scale multi-organizational Data Governance program and a $20+ million dollar Electronic Health Record initiative.

Prior to that Rajib spent a decade in US healthcare industry in medical device , medical software and telehealth and telemedicine solution companies.  He held senior positions at Hill-Rom, Solta Medical and Bosch Healthcare. Rajib writes a regular column for INFORMS on healthcare analytics.  He also speaks at various healthcare conferences.

Rajib has BE in Electrical Engineering from Jadavpur University, Kolkata, ME in Computer Science from the Indian Institute of Science, Bangalore and MBA from the University of North Carolina, Chapel Hill.  He also holds certification from Anderson School of Business, UCLA on managing safety net organizations. He lives in the beautiful Silicon Valley, California with his wife and one son.




Jessica has served as the Principal and Founder of Hanserd Health Care Solutions for 10 years and has spent 14 years leading teams, collaborating with talented care providers and leveraging data driven insights to reimagine, plan and transform health care.  She has supported dozens of innovation and improvement initiatives with major health care systems and payers in the California healthcare marketplace and is most passionate about supporting innovations and evidence-based programs that close critical care gaps to drastically improve people’s lives.  As a Director in a large health system, she helped develop and grow a Center for Medicare Medicaid Innovation award-winning care management program that saved payers $90 million over a 3-year period while breaking cycles of crisis and satisfying patients’ greatest unmet needs.  She led startup operations and played a key role in developing that program from a pilot to 14 teams serving 2,900 patients across 19 counties.  Her leadership and approach are organized, targeted and human centered.  Jessica holds an MBA from St Mary’s College of California and is a trained practitioner of Lean, Six Sigma and Human Centered Design.  She is skilled in:

  • “Lean” Management and Methods

  • Business Process Analysis

  • Project Management

  • Program Management

  • Change Management

  • Case Management and Care Coordination for Vulnerable Populations




Jose has over 15 years of experience in various aspects of the healthcare industry, from client-level roles in customer care and community health education and outreach to enterprise-level roles in healthcare analytics, operations and project management. 
He has brought his knowledge and expertise of the healthcare industry to senior-level roles in the for-profit, non-profit, and government sectors and is skilled in analyzing business processes and developing, implementing cost-saving solutions to streamline operations.  He has extensive experience working with benefit management and claim payment systems, as well as analytic tools specializing in population health and provider efficiency and effectiveness. 
Along with multiple certifications in Data Science, Six Sigma, and Business Analytics, Jose holds a Bachelor’s of Arts in Psychology from the University of California, Davis and a Master’s of Science in Information Management from Arizona State University.


John Eric


John Eric helps companies use data, workflow, applications and artificial intelligence analytics to make data-driven decisions and develop a course of action that improves operations and workflow.

Businesses and organizations can have difficulty navigating the constant changes in the information systems landscape. John Eric helps them understand new tools, systems, business processes and partners they can harness to optimize their internal systems and drive strategy for successful results.

He also designs and develops clear and strategic team-based knowledge programs around data aptitude, data proficiency and data expertise, leading to data cogent driven decisions.




Shankar has over 20 years of experience in design, developing and scaling software solutions and platforms. He was pivotal in building the first big data platform in Cisco Services. He has engaged with multiple startups in the insurance (ClaimIQ - acquired by Mitchell International), healthcare (Tata Consultancy Services) and finance (Quantiply Corp) industry. He has leveraged new technology for solving business challenges with quantifiable ROI based on data metrics.

Shankar has expertise in:

  • Lean and agile software development methodology

  • Leveraging data and artificial intelligence to make data-driven decisions and automation

  • Enterprise as well as Self-service Business Intelligence platform set up using Tableau, Pentaho, Qlik View, and Power BI

  • Data preparation (e.g., cleansing, validation, transformation) using tools like Paxata

  • Data integration, messaging and streaming tools like Apache Kafka, Flink, Casandra

  • Data catalog, metadata, or master data management 

  • Real-time analytics and/or event monitoring with tools like Splunk, ELK and Sumo Login

  • Data lakes leveraging Hadoop or Spark cluster

  • Artificial intelligence including machine learning and NLP with tools like Python and TensorFlow


He lives in the beautiful city of Pleasanton, California with his wife and son.




Teddie served as a Homeless Management Information Systems Administrator for Sonoma County, CA from 2011-2016 and an independent HMIS consultant from 2016 to date.  She is the Managing Founder of Social Services Data Solutions, Inc., a consultancy providing HMIS capacity services in the area of database administration, training, custom reporting and statement of work development.


She has served on the Board of the National Human Services Data Consortium since 2015 and provides HMIS subject matter expertise to Training Development Associates, a HUD Technical Assistance Provider.  She contributed to the development of the HUD Vendor Tools including the Vendor Contract Monitoring and HMIS Software Vendor Capacity checklists. 


Since 2016 she has contracted with five California Continuum of Care’s encompassing 11 counties.


Teddie’s core capabilities include:


  • HMIS capacity building for decision-makers

  • Training program design

  • Coordinated Entry specification

  • HMIS implementation planning and project management

  • Project specific assessment and reporting design using Human Centered Design and Journey Mapping

  • Data policy development

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39899 Balentine Drive, Suite 200,

Newark, California 94560, United States