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Career Opportunities

Join Health Roads

Build smarter systems. Solve real-world challenges. Grow your career with purpose.

A Career at Health Roads

Health Roads, Inc. is an agile health technology company building intelligent, scalable technology products for community-based and safety-net healthcare organizations. Our flagship platform, SocialRCM ®, empowers organizations with AI-driven revenue recovery, payer compliance, and automation of complex revenue cycle management (RCM) workflows across Medicaid, Medi-Cal, and managed care environments. We also offer a health and human services data conduit infrastructure product and associated data exchange policy development services to connect disparate systems used by the community-based organizations to centralized data hub like Health Information Exchange. This productized service is called QConnect™. A third Software-as-a-Service product named NextCareEngage™ is in development for 2026 release.

Current Openings

Associate Account Executive

About Health Roads

At Health Roads, we focus on making health and human services organizations cost-efficient and process-efficient using modern information systems. We believe that when people, process, and technology are woven together judiciously, most business problems can be solved.

In the health and human services sector, there are still many unsolved problems. The challenges of the 21st century cannot be met without thoughtful deployment of modern technologies that improve processes and free staff to do higher value-added work.

Health Roads has evolved from a consulting firm into a product-focused technology company, building purpose-built platforms for the social care ecosystem. Our three products — SocialRCM ®, QConnect™, and NextCareEngage™ — form the complete infrastructure for sustainable Medicaid service delivery.

About the Role

As an Associate Account Executive at Health Roads, you'll be the first point of contact for county governments and healthcare organizations navigating Medicaid transformation and community support services. This isn't transactional sales, you'll engage with CFOs, Behavioral Health Directors, and County Administrators on complex, high-value opportunities ($500K-$2M+ ACV). You'll work directly with our Sales Director on strategic deals involving county health systems, community-based organizations, and behavioral health providers across the United States.

This role offers exceptional learning in enterprise healthcare sales, government procurement, and revenue cycle management. You'll develop expertise in healthcare policy (Medicaid, community supports, justice-involved services) while building relationships with decision-makers who control multi-million dollar budgets.

Why This Role is Strategic

With federal and state mandates increasingly requiring counties to implement community support services and justice-involved population billing, you'll be engaging prospects during a critical market window. Your work directly impacts Health Roads' growth in a $500M+ addressable market. The counties and community-based organizations you help bring into our pipeline today become the multi-million dollar implementations of tomorrow.

What You’ll Do

Conduct 50-75 targeted outbound calls daily to county health directors, CFOs, behavioral health administrators, and community-based organization leaders nationwide
Research and qualify prospects based on Medicaid program readiness, community support services implementation, justice-involved services, billing challenges, and organizational structure
Schedule qualified discovery meetings for the Sales Director with key decision-makers at county and CBO accounts
Maintain CRM discipline, documenting all prospect interactions, call notes, objections, and competitive intelligence
Partner with Marketing to develop outreach sequences for specific verticals (counties, CBOs, behavioral health providers, correctional health)
Leverage AI tools for prospect research, email personalization, objection handling, and account intelligence gathering
Build industry knowledge through webinars, partner calls, and healthcare policy updates (state Medicaid programs, CMS guidance, federal regulations)

What You'll Need

1-2 years in B2B sales, business development, or SDR role (SaaS, healthcare, or government sectors strongly preferred)
Proven track record of consistently meeting or exceeding activity metrics (calls, meetings booked, pipeline generated)
Exceptional phone presence with ability to engage C-level executives and senior administrators in consultative conversations
Strong research skills and ability to quickly understand complex healthcare policy topics (Medicaid, community supports, justice-involved services)
Self-directed work style with strong organizational skills, time management, and CRM discipline
Resilience and positive attitude when facing rejection, long sales cycles, and complex government procurement processes
Excellent written and verbal communication skills with attention to detail

Preferred Qualifications

Familiarity with county government structure, state Medicaid programs, or community-based organizations
Experience with healthcare revenue cycle management, Medicaid billing, or EHR systems
Understanding of government RFP processes and public sector procurement
Bachelor's degree in Business, Healthcare Administration, Public Administration, or related field

You're ideal for this position if you:

Love the hunt: You're energized by prospecting, enjoy overcoming objections, and see each "no" as one step closer to "yes"
Think strategically: You understand that government sales requires patience, relationship-building, and understanding complex organizational dynamics
Learn voraciously: You're genuinely curious about healthcare policy, enjoy becoming an expert in your domain, and stay current on industry trends
Communicate with confidence: You can hold your own in conversations with senior executives and translate complex technical concepts into business value
Want career growth: You see SDR as a stepping stone to closing enterprise deals and building a lucrative sales career

To apply, please send your cover letter and resume to HR@health-roads.com.

Apply Now

Staff Accountant

Location: Remote United States

Company: Health Roads, Inc.

About Health Roads

About the Role

We’re seeking a Staff Accountant with a strong foundation in general ledger accounting and experience in fixed assets, inventory, bank reconciliations and invoicing. In this role, you will be a key contributor to strengthening our financial operations as we scale – maintaining accurate records, supporting month-end close, and helping streamline processes across the accounting function. If you’re detail oriented, motivated, and excited to support a team that’s transforming care for the elderly, we’d love to have you onboard.

What You’ll Do

Prepare and post recurring and non-recurring journal entries in the general ledger
Maintain and reconcile fixed asset schedules, including additions, disposals, and depreciation
Perform monthly account reconciliations and assist with month-end close
Process customer invoices and manage accounts receivable follow-up
Assist with Bill.com credit card reconciliations
Support payroll processing and related journal entries
Assist with audit documentation and internal control compliance
Help identify and implement process improvements within the accounting function

What You'll Need

Bachelor's degree in Accounting or Finance
2 – 5 years of progressive, hands-on accounting experience
Strong understanding of GAAP and accounting best practices
Proficient in Microsoft Excel; experience with QuickBooks, Netsuite or similar systems; Harvest experience a plus
Strong attention to detail, accuracy, organization and analytical skills
Ability to work independently, meet deadlines and manage multiple priorities
Strong interpersonal and communication skills

To apply, please send your cover letter and resume to HR@health-roads.com.

Apply Now

Apricot Implementation Specialist

Reports To: Director of Product and Services Operations

Location: Remote (United States)

Employment Type: Full-time

Skills such as customer engagement/service/ consulting, project management/organization, data management and analysis, grant/funder reporting experience, and quality improvement/process optimization would all be beneficial. Apricot is a highly customizable point/click/drag case management system which does NOT require advanced technical skills like coding and product development.

Key Responsibilities

You will manage Apricot Implementation projects end-to-end for non-profit human services customers, to include:

Collecting discovery information/documents and working closely with clients to assess workflow, data, and reporting needs.
Creating project plans and timelines.
Completing solution design (workflows, forms, and reports) within Apricot.
Meeting regularly with clients to present designs, incorporate feedback, and consult with clients on system design, functionality, and best practices.
Leading data testing and migration efforts.
Monitoring project hours and closing out projects on time while producing customized, quality deliverables.
Facilitating customer engagement and building positive working relationships.
Collecting and reviewing discovery questionnaires and documents to initiate understanding of customer programs, services, workflows, and operational and reporting needs.
Creating and managing a project plan (tracking billable hours, deliverables, and project duration metrics).
Facilitating regular meetings with clients to present designs and gather feedback.
Utilizing strong customer service and consulting skills to engage customers in learning and participating in their system implementation, manage expectations, and make SME recommendations.
Setting up sites, programs, and users within the system.

Based on the above (along with form templates provided by the customer), design forms in Apricot by:

Prioritizing which forms to build within the scope of work, determining the form types (eg. Tier 1 vs. Tier 2, internal vs external facing, batch creation, etc.) that will best meet customer needs.
Choosing the field types to click and drag into the form, designing the format, functions, and workflows that will support user efficiency, data accuracy and validity, ensuring collection of all data metrics and reporting requirements.
Leading data testing by providing basic end-user instruction to the project team on entering fake client data by entering the data on the forms.

Solution design includes:

Collecting and reviewing discovery questionnaires and documents to initiate understanding of customer programs, services, workflows, and operational and reporting needs.
Creating and managing a project plan (tracking billable hours, deliverables, and project duration metrics).
Facilitating regular meetings with clients to present designs and gather feedback.
Utilizing strong customer service and consulting skills to engage customers in learning and participating in their system implementation, manage expectations, and make SME recommendations.
Setting up sites, programs, and users within the system.

Based on the above (along with form templates provided by the customer), design forms in Apricot by:

Prioritizing which forms to build within the scope of work, determining the form types (eg. Tier 1 vs. Tier 2, internal vs external facing, batch creation, etc.) that will best meet customer needs.
Choosing the field types to click and drag into the form, designing the format, functions, and workflows that will support user efficiency, data accuracy and validity, ensuring collection of all data metrics and reporting requirements.
Leading data testing by providing basic end-user instruction to the project team on entering fake client data by entering the data on the forms.

Build out reports by:

Clicking and dragging the necessary form fields into the report builder, making decisions about formatting, filters, and visuals.
Utilizing the fake data to run and test the reports
Presenting the report designs to the customer and making any requested changes.Set up special functions in the system such as:
Configuring external user portal access
Creating email alerts within the forms and configuring time-based alerts/reminders,
Building out the class/group attendance trackers

Facilitating data migration by:

Collecting client data from the client in excel/csv format
Running the prepare for import tool within Apricot
Cleaning the client data to ensure compatibility
Upload the cleaned data into the customer’s Apricot site

Closing out the project by:

Presenting the end-to-end system design to the client
Providing recommendations for system rollout, management, and continued post-implementation system development.
Creating a project summary listing all forms, reports, and functions created as part of the implementation project.
Submit a “deliverables sign-off" to the customer for their signature.
When applicable, conduct a soft-hand-off to the Bonterra Advanced support specialist.

Qualifications and Experience

Bachelor's degree in computer science, Business Administration, or a closely related field.
Knowledge and experience in the Financial Services SaaS ecosystem and partnership driven sales strategy.
Experience working and communicating with multiple stakeholders, C-level executives of other organizations and cross functional teams or equivalent.
Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent.
Strong ability to build relationships with customers and partners. We will look for a proven track record of building successful partnerships. Someone who moves the needle in those relationships and drives impact, rather than “minding the shop”.
Prior experience leading sales teams and large SAAS deals will be ideal.
Clear verbal and written communication skills

Minimum Experience

Experience designing solutions within Case Management software
Project Management experience
Consulting experience

Preferred Experience

Experience designing solutions within Bonterra Apricot Case Management software.
Experience working with non-profit or government human service programs/ organizations.
Knowledge of grant funding/reporting, HMIS (homeless services), data collection and analysis, Medicaid/Medicare billing, and/ or case management processes

Pay Rate: $50 - $75 per hour. DOE

* Minimum hours are not guaranteed. Anticipated hours will probably range anywhere between approximately 8 to 16 hours per week and may be more as demand grows; however, projects are assigned on a round -robin basis and are dependent upon business needs.

We are an equal opportunity employer committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable law. For more information, please see www.health-roads.com.

To apply, please send your cover letter and resume to HR@health-roads.com.

Apply Now